Terms & Conditions

Effective Date: 21 August 2026

Welcome to VIRUTCHAM GROUP. These Terms & Conditions ("Terms", "Terms and Conditions") govern your access to and use of the VIRUTCHAM GROUP website, services, products, enquiries, quotations, and business interactions.

By accessing our website, submitting an enquiry, requesting a quotation, purchasing products, booking services, or otherwise engaging with VIRUTCHAM GROUP, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About VIRUTCHAM GROUP

VIRUTCHAM GROUP is a diversified business organization providing products and services across multiple business sectors, including:

• Housekeeping Services
• Pest Control Services
• Housekeeping Manpower
• Textile Products & Chemicals
• Agriculture Products & Chemicals
• Chemicals & General Trading

The exact availability, scope, pricing, specifications, and delivery conditions of products and services may vary depending on customer requirements, location, availability, and applicable business terms.

2. Acceptance of Terms

By using our website or engaging with our business, you confirm that:

• You are providing accurate information.
• You have authority to submit an enquiry or enter into a business transaction where applicable.
• You will use our website and services only for lawful purposes.
• You will comply with these Terms.
• You will not misuse our website, services, content, or communication channels.

For business transactions, additional quotations, purchase orders, work orders, service agreements, invoices, or other written agreements may contain specific terms that apply to that particular transaction.

Where a specific written agreement conflicts with these general website Terms, the specific agreement may govern that transaction to the extent of the conflict.

3. Website Use

You may use our website for legitimate purposes, including:

• Learning about our services
• Viewing our products
• Requesting quotations
• Making service enquiries
• Contacting our team
• Submitting business requirements
• Exploring employment or manpower opportunities

You must not:

• Attempt to gain unauthorized access to our website or systems.
• Introduce viruses, malware, or other harmful code.
• Interfere with website operation.
• Copy or misuse our content for unauthorized commercial purposes.
• Submit false, misleading, fraudulent, or unlawful information.
• Use automated systems to excessively access or scrape our website without permission.
• Impersonate another person or organization.
• Use our website for illegal activities.

4. Services

VIRUTCHAM GROUP may provide housekeeping, pest-control, manpower, and other services based on the customer's requirements and our operational capabilities.

Service availability may depend on:

• Location
• Service requirements
• Workforce availability
• Site conditions
• Customer requirements
• Product or equipment availability
• Safety requirements
• Agreed service schedule
• Commercial terms

We reserve the right to evaluate each service request before confirming the engagement.

5. Housekeeping Services

Housekeeping services may include cleaning and maintenance activities depending on the service package or agreement.

The exact scope may be defined through:

• Quotation
• Service agreement
• Work order
• Customer requirement
• Service schedule

Customers are expected to provide reasonable access to the premises and disclose relevant information that may affect service execution.

Additional work outside the agreed scope may be subject to additional charges and customer approval.

6. Pest Control Services

Pest-control services are provided based on the identified pest issue, site conditions, treatment requirements, and agreed service scope.

Customers must:

• Provide accurate information about the pest problem.
• Inform our team about relevant site conditions.
• Follow reasonable preparation and safety instructions provided by our team.
• Restrict access to treated areas where advised.
• Follow product-specific or service-specific precautions communicated by our team.

Pest-control results may vary depending on the type of pest, infestation level, building condition, surrounding environment, sanitation, and other factors.

We do not guarantee that pest activity will never return after treatment.

Where applicable, follow-up visits or additional treatments may be recommended and may be subject to separate commercial terms.

7. Housekeeping Manpower

VIRUTCHAM GROUP may provide trained housekeeping manpower according to agreed requirements.

The availability of personnel may depend on:

• Required number of workers
• Skill requirements
• Work location
• Working hours
• Shift requirements
• Availability of suitable personnel
• Applicable commercial terms

Customers engaging manpower are expected to provide a safe and suitable working environment and comply with applicable employment, workplace safety, and labour requirements.

Manpower replacement, absenteeism, additional working hours, holidays, overtime, transportation, accommodation, or other related requirements may be governed by the applicable service agreement or quotation.

8. Textile Products & Chemicals

VIRUTCHAM GROUP may supply textile products and chemicals based on customer requirements and availability.

Product availability, specifications, packaging, quantity, price, and delivery terms will be communicated through the applicable quotation or commercial documentation.

Customers are responsible for providing accurate information regarding their intended application and required specifications.

Where technical product information, specifications, Safety Data Sheets (SDS), or manufacturer instructions are available, customers should review and follow them before use.

9. Agriculture Products & Chemicals

Agricultural products and chemicals supplied through VIRUTCHAM GROUP must be used strictly according to applicable laws, product labels, manufacturer instructions, and recommended usage requirements.

Customers are responsible for:

• Using products only for their intended purpose.
• Following manufacturer instructions.
• Following applicable agricultural regulations.
• Using appropriate protective equipment where required.
• Storing products safely.
• Keeping products away from unauthorized persons and children.
• Following applicable disposal requirements.

Agricultural results may vary depending on crop, soil, climate, weather, farming practices, application methods, product selection, and other environmental factors.

VIRUTCHAM GROUP does not guarantee a specific agricultural yield or result unless expressly agreed in writing.

10. Chemicals & General Trading

Products supplied through our Chemicals & General Trading division are subject to availability, specifications, applicable laws, supplier conditions, and agreed commercial terms.

Customers are responsible for ensuring that products purchased are suitable for their intended application.

Where applicable, customers should review product documentation, technical specifications, handling instructions, and safety information before use.

Customers must not use, resell, transport, store, or handle products in violation of applicable laws or regulations.

11. Product Information

We make reasonable efforts to provide accurate information about our products and services.

However, website descriptions, photographs, specifications, packaging images, availability, and other information may occasionally change.

Product images may be illustrative and may not always represent the exact packaging or appearance supplied.

The final product specifications and commercial terms will be determined by the applicable quotation, invoice, purchase order, manufacturer specification, or other agreed documentation.

12. Quotations & Pricing

Unless otherwise stated, quotations provided by VIRUTCHAM GROUP may be subject to:

• Validity period
• Product availability
• Quantity
• Location
• Transportation costs
• Applicable taxes
• Labour requirements
• Changes in supplier pricing
• Market conditions

A quotation does not necessarily constitute a confirmed order.

An order becomes confirmed only after acceptance by VIRUTCHAM GROUP and completion of any required commercial formalities.

Prices may change before confirmation due to market conditions, supplier changes, taxation, transportation, or other relevant factors.

13. Orders & Purchase Requirements

Customers are responsible for providing accurate information when placing an order or submitting a requirement.

This may include:

• Product name
• Quantity
• Specifications
• Delivery location
• Contact information
• Billing details
• GST information where applicable
• Required delivery date
• Special instructions

VIRUTCHAM GROUP may decline or modify an order where the requested product or service is unavailable, restricted, incorrectly specified, or otherwise cannot reasonably be fulfilled.

14. Payment Terms

Payment terms will be communicated in the applicable quotation, invoice, purchase order, service agreement, or other commercial document.

Depending on the transaction, payment may be required:

• In advance
• Partially in advance
• Upon delivery
• On agreed credit terms
• According to milestone-based arrangements

Customers are responsible for making payments within the agreed timeframe.

Delayed payments may result in:

• Suspension of services
• Delayed delivery
• Cancellation of pending orders
• Additional charges where contractually agreed
• Recovery action where legally permissible

15. Taxes & Government Charges

Applicable taxes, duties, transportation charges, labour charges, government fees, and other statutory charges may be added to the applicable price unless expressly stated otherwise.

Customers are responsible for providing accurate billing and tax information where required.

16. Delivery

Delivery timelines are estimates unless specifically guaranteed in writing.

Delivery may be affected by:

• Product availability
• Supplier delays
• Transportation conditions
• Weather
• Government restrictions
• Logistics disruptions
• Customer-related delays
• Force majeure events

Customers should inspect products upon delivery and promptly report any visible shortage, damage, or discrepancy.

17. Returns, Replacement & Refunds

Product returns, replacements, cancellations, and refunds will be governed by the applicable quotation, invoice, purchase terms, or specific refund policy communicated for the relevant transaction.

Certain products, particularly chemicals, consumables, customized products, or specially procured materials, may not be eligible for return unless permitted under applicable law or agreed in writing.

Any approved refund will be processed according to the applicable commercial terms and payment method.

18. Customer Responsibilities

Customers are responsible for:

• Providing accurate information.
• Providing appropriate access to service locations.
• Following reasonable safety instructions.
• Providing a safe working environment for deployed manpower.
• Using products according to applicable instructions.
• Making payments on time.
• Obtaining necessary permissions for service activities.
• Providing accurate delivery and billing information.
• Not using products or services for unlawful purposes.

19. Intellectual Property

All content on the VIRUTCHAM GROUP website, including:

• Logo
• Brand name
• Text
• Images
• Graphics
• Designs
• Icons
• Videos
• Website layout
• Marketing materials
• Product descriptions

may be owned by or licensed to VIRUTCHAM GROUP and may be protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.

20. VIRUTCHAM GROUP Brand

"VIRUTCHAM GROUP" and associated logos, trademarks, names, designs, slogans, and brand elements may not be used without prior written authorization.

Unauthorized use of our brand identity may result in appropriate legal action.

21. Third-Party Links

Our website may contain links to third-party websites, platforms, services, or resources.

These links are provided for convenience and do not necessarily constitute an endorsement.

VIRUTCHAM GROUP does not control and is not responsible for:

• Third-party content
• Privacy practices
• Security
• Availability
• Products or services provided by third parties

Users should review the relevant third party's terms and policies before using such services.

22. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available
• Error-free
• Uninterrupted
• Secure
• Free from technical issues

We may temporarily suspend or modify website functionality for maintenance, upgrades, security, technical reasons, or other business purposes.

23. Disclaimer

To the extent permitted by applicable law, information provided through our website is for general business and informational purposes.

Service outcomes, product performance, agricultural results, pest-control results, manpower performance, and other results may depend on circumstances beyond our reasonable control.

We do not make guarantees beyond those expressly provided in an applicable written agreement or required under applicable law.

24. Limitation of Liability

To the maximum extent permitted by applicable law, VIRUTCHAM GROUP shall not be responsible for indirect, incidental, special, consequential, or business losses arising from the use of our website, products, or services, except where such limitation is prohibited by law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold VIRUTCHAM GROUP, its employees, representatives, and business partners harmless from claims, losses, damages, liabilities, or expenses arising from:

• Your misuse of our website.
• Violation of these Terms.
• Violation of applicable law.
• Unauthorized use of our content or intellectual property.
• Misuse of products supplied by us.
• False or misleading information provided by you.
• Violation of third-party rights.

26. Force Majeure

VIRUTCHAM GROUP shall not be liable for delays or inability to perform obligations caused by circumstances beyond our reasonable control, including:

• Natural disasters
• Floods
• Fire
• Severe weather
• Epidemics or pandemics
• War
• Civil unrest
• Government restrictions
• Strikes
• Transportation disruptions
• Supply-chain disruptions
• Power or telecommunications failures
• Cybersecurity incidents
• Other unforeseen circumstances beyond reasonable control

We will make reasonable efforts to resume affected services or deliveries when circumstances permit.

27. Privacy

Your use of our website and submission of personal information is also governed by our Privacy Policy.

We may collect and process information as described in that policy for legitimate business purposes and in accordance with applicable law.

28. Confidentiality

Where customers or business partners provide confidential business information to VIRUTCHAM GROUP, we will take reasonable measures to protect such information, subject to applicable law and the terms of any specific confidentiality agreement.

Customers are also expected not to misuse confidential information provided by VIRUTCHAM GROUP.

29. Changes to These Terms

VIRUTCHAM GROUP may update these Terms from time to time to reflect:

• Changes in our services
• New products
• Business changes
• Technology changes
• Legal or regulatory requirements
• Changes in business practices

Updated Terms will be published on our website with a revised effective date.

Continued use of our website after an update may constitute acceptance of the revised Terms to the extent permitted by applicable law.

30. Termination or Suspension

We may suspend or terminate access to our website or certain services where reasonably necessary, including in cases of:

• Misuse
• Fraudulent activity
• Violation of these Terms
• Security threats
• Non-payment
• Illegal activity
• Other circumstances permitted by law

Termination will not affect rights or obligations that accrued before termination.

31. Governing Law

These Terms shall be governed by the laws applicable in India.

Any dispute arising from or relating to these Terms, our website, products, or services shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant location of VIRUTCHAM GROUP, unless otherwise agreed in writing or required by applicable law.

32. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where legally possible.

The remaining provisions shall continue to remain effective.

33. Entire Agreement

These Terms, together with our Privacy Policy and any applicable quotation, purchase order, invoice, service agreement, or other written business agreement, constitute the applicable understanding between VIRUTCHAM GROUP and the customer regarding the relevant website or business transaction.

34. Contact Us

If you have questions regarding these Terms & Conditions, our products, services, quotations, or business policies, please contact us.

35. Final Business Principle

At VIRUTCHAM GROUP, we believe that successful business relationships are built on:

Quality + Trust + Professionalism + Timely Service + Customer Satisfaction

Our goal is not simply to complete a transaction.

We aim to build long-term relationships, create meaningful value, and grow together with our customers and business partners.