Privacy Policy

Effective Date: 21 August 2026

VIRUTCHAM GROUP ("Virutcham Group", "we", "us", or "our") respects your privacy and is committed to protecting the personal information shared with us through our website, enquiry forms, communication channels, and business interactions.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or interact with our website and services.

This policy is intended to provide a clear framework for handling personal data and is designed with applicable Indian data-protection requirements in mind, including the Digital Personal Data Protection Act, 2023 and applicable rules and requirements.

1. About VIRUTCHAM GROUP

VIRUTCHAM GROUP is a diversified business organization providing services and products across multiple sectors, including:

• Housekeeping Services
• Pest Control Services
• Housekeeping Manpower
• Textile Products & Chemicals
• Agriculture Products & Chemicals
• Chemicals & General Trading

Our website may allow customers, businesses, suppliers, employees, job applicants, and other visitors to communicate with us regarding our products and services.

2. Information We May Collect

A. Personal Information

Depending on how you interact with us, we may collect:

• Name
• Mobile number
• Email address
• Company or organization name
• Designation
• Business address
• Residential or service location, where required
• Enquiry details
• Information provided through contact forms
• Other information voluntarily submitted by you

B. Business Information

For business enquiries, quotations, product requirements, manpower requirements, or service requests, we may collect:

• Company name
• Business type
• Product or service requirements
• Required quantity
• Delivery location
• Purchase or service requirements
• GST or billing information, where necessary
• Other information required to process a business transaction

C. Job / Manpower Information

If you contact us regarding employment or manpower opportunities, we may collect information such as:

• Name
• Contact details
• Resume / CV
• Qualification
• Experience
• Skills
• Preferred work location
• Employment-related information

We use such information only for legitimate recruitment, manpower, staffing, or employment-related purposes.

D. Technical Information

When you visit our website, certain technical information may be automatically collected, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visit
• Referring website
• General website usage information

This information helps us understand website performance and improve our online services.

3. How We Collect Information

We may collect information when you:

• Visit our website
• Submit a contact or enquiry form
• Request a quotation
• Request housekeeping services
• Request pest-control services
• Enquire about housekeeping manpower
• Enquire about textile products or chemicals
• Enquire about agricultural products or chemicals
• Contact us regarding general trading
• Apply for employment or manpower opportunities
• Contact us by email, phone, WhatsApp, or other communication channels
• Participate in surveys, promotions, or business communications
• Otherwise voluntarily provide information to us

We aim to collect only information reasonably necessary for the relevant purpose.

4. How We Use Your Information

We may use your information to:

1. Respond to enquiries and requests.
2. Provide information about our products and services.
3. Prepare quotations and proposals.
4. Process service requests and business requirements.
5. Arrange housekeeping or pest-control services.
6. Process manpower requirements.
7. Process product and chemical enquiries.
8. Coordinate deliveries and business communications.
9. Respond to customer support requests.
10. Evaluate employment or manpower applications.
11. Improve our products, services, website, and customer experience.
12. Maintain business and transaction records.
13. Prevent fraud, misuse, unauthorized activity, or security threats.
14. Comply with applicable legal, regulatory, accounting, and contractual requirements.
15. Send relevant business communications where legally permitted and appropriate.

5. Enquiries and Communication

When you submit an enquiry, you authorize us to use the information provided to respond to your request.

For example, if you request:

• Housekeeping manpower
• Pest-control services
• Corporate housekeeping
• Hotel housekeeping
• Textile chemicals
• Agricultural products
• General trading chemicals

We may contact you using the phone number, email address, or other communication details provided by you.

We will not knowingly use your enquiry information for unrelated purposes without an appropriate lawful basis.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember preferences
• Understand website traffic
• Analyze visitor behavior
• Improve website performance
• Provide relevant website experiences

Some cookies may be provided by third-party analytics or technology providers.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Analytics and Website Performance

We may use analytics and website-performance tools to understand:

• Number of visitors
• Popular pages
• General visitor behavior
• Website performance
• Technical errors
• Traffic sources

Such information helps us improve our website and digital services.

Where third-party analytics services are used, information may be processed according to the respective provider's privacy practices.

8. Sharing of Information

We do not sell your personal information as a business commodity.

We may share necessary information with trusted parties where reasonably required to provide our services or operate our business, including:

• Service providers
• Housekeeping service teams
• Manpower / service personnel
• Product suppliers
• Manufacturers
• Logistics and delivery partners
• Technology and hosting providers
• Payment or transaction service providers, where applicable
• Professional advisers
• Government authorities or law-enforcement agencies where legally required

We aim to share only the information reasonably necessary for the relevant purpose.

9. Third-Party Services and Websites

Our website may contain links, buttons, communication tools, maps, social-media links, or other integrations operated by third parties.

If you visit an external website or use a third-party service, that third party may collect and process information according to its own privacy policy.

VIRUTCHAM GROUP is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Depending on the nature of the information and service, security measures may include:

• Access controls
• Secure hosting
• Password protection
• Restricted employee access
• Data backups
• Security monitoring
• Administrative controls
• Secure communication methods

However, no internet-based system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing requested services
• Maintaining business records
• Managing customer relationships
• Processing transactions
• Handling legal or contractual obligations
• Resolving disputes
• Meeting applicable regulatory requirements

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and business record-retention requirements.

12. Your Privacy Rights

Subject to applicable law and its effective provisions, you may have rights concerning your personal data, including rights to:

• Request information about the personal data we process.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Raise a privacy-related complaint or grievance.
• Exercise other rights available under applicable data-protection law.

We will take reasonable steps to respond to valid privacy requests within the time required by applicable law.

13. Withdrawal of Consent

Where we process personal information based on your consent, you may request withdrawal of that consent.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Depending on the nature of the service, withdrawing consent may mean that we are unable to continue providing certain services or responding to certain requests.

14. Marketing Communications

We may occasionally send business-related communications about:

• New services
• Products
• Offers
• Business updates
• Service announcements
• Relevant industry information

Where required, we will obtain appropriate consent or provide applicable choices for such communications.

You may request that we stop sending non-essential marketing communications.

Service-related communications necessary to complete an enquiry, order, service, quotation, or business relationship may continue where reasonably required.

15. Children's Privacy

Our website and business services are primarily intended for businesses, organizations, adults, customers, professionals, and other legitimate users.

We do not knowingly seek to collect personal information from children except where legally permitted and appropriately authorized.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

16. Business Transactions

If VIRUTCHAM GROUP undergoes a merger, restructuring, acquisition, sale of assets, partnership arrangement, or other business transaction, relevant business information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

17. Legal and Regulatory Disclosure

We may disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to lawful government requests
• Comply with court or regulatory orders
• Protect our legal rights
• Prevent fraud or unlawful activity
• Protect the safety and security of our customers, employees, partners, or systems

18. Changes to This Privacy Policy

VIRUTCHAM GROUP may update this Privacy Policy periodically to reflect:

• Changes in our services
• Changes in technology
• Changes in business practices
• Changes in applicable laws or regulations
• Changes in data-protection requirements

The updated version will be published on this website with a revised Effective Date.

We encourage visitors to review this Privacy Policy periodically.

19. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

Privacy / Data Protection Enquiries

For requests relating to access, correction, deletion, withdrawal of consent, or other privacy matters, please include sufficient information to help us identify your request and respond appropriately.

20. Important Notice

This Privacy Policy is intended as a website-ready privacy policy framework for VIRUTCHAM GROUP. Before publishing it as your final legal policy, the company contact details should be replaced with your actual information, and the policy should be reviewed against your actual website technologies, forms, analytics tools, payment systems, recruitment processes, and data-handling practices.

Last Updated: 21 August 2026